LORDS 2 VERSION 1.03 PATCH Readme File 12/18/96 ---------------------------------------------------------------------------- TABLE OF CONTENTS I. MINIMUM REQUIREMENTS II. INSTALLATION III. WHAT THIS PATCH FIXES IV. HARDWARE MANUFACTURERS V ADDITIONAL SUPPORT ---------------------------------------------------------------------------- I. MINIMUM REQUIREMENTS MINIMUM REQUIREMENTS 486DX/2-66 8 MB RAM 2X CD-ROM DRIVE LOCAL BUS VIDEO SVGA 640 x 480 x 256 colors Windows compatible sound card Mouse RECOMMENDED REQUIREMENTS Pentium 75 or better 16 MB RAM 4X CD-ROM Drive ---------------------------------------------------------------------------- II. INSTALLATION Windows 95: Copy the file "l2winfix.exe" into the Lords2 directory on your hard drive (by default the path is "C:\Sierra\Lords2"). Go to the Start menu, select your Programs group, and select MS-DOS Prompt. Change to your Lords2 directory (usually by typing "cd\Sierra\Lords2") and type "l2winfix". When asked if you want to overwrite the files type "Y" for yes. Close the DOS Prompt window when done by typing "exit". Start Lords of the Realm2 as you normally do. DOS: Copy the file l2dosfix.exe into the Lords2 directory on your hard drive (by default the path is C:\Lords2). From the MS DOS prompt, change to the Lords 2 directory (usually by typing "cd\Lords2") and type "l2dosfix". When asked if you want to overwrite the files type "Y" for yes. Type "l2d" to start playing Lords of the Realm2. ---------------------------------------------------------------------------- III. WHAT THIS PATCH FIXES Together with the rest of the Lords of the Realm 2 team, I sincerely apologize for these problems. I know from experience how frustrating it is to buy a game and have a series of problems which get in the way of your enjoyment of the game. We have been working hard to track down and fix these issues, and to test our fixes to ensure they don't create other issues, before getting them to you. I hope you enjoy Lords 2 properly as a result. David Lester Impressions/Sierra 1. Internet Explorer vanishes/won't work after installing Lords of the Realm 2 Certain versions of our newest products (NASCAR Racing 2, Lords of the Realm II, Phantasmagoria 2, and the Screamin' 3D bundle) may result in conflicts with the Windows '95 version of Microsoft Internet Explorer v3.01 or higher). Symptoms of the conflict will result in a blank browser window upon initial launch or an "IwEngInit failed" error. If you are experiencing the above problems, simply run the Sierra AutoUpdate Remain connected to your internet provider, minimize the current screen, click on Start, Programs, Sierra, Sierra AutoUpdate). The autoupdate feature will automatically connect you to the Sierra website and apply the necessary fix to resolve the problem. (Note: Reinstalling Microsoft Internet Explorer (v3.01) is also an option) Sierra apologizes for any inconvenience this problem may have caused. We appreciate your continued business and support. WIN 95 USERS 2. -- Problems with Direct X 3: Please note that most users are not experiencing any of these problems, and that users that are experiencing some problems seem to be experiencing justone of the following problems: (A): Game Crashes when trying to play the movie at the end of a battle This happens on PCs where the video card drivers supplied with Direct X 3 are not compatible with your videocard. Contact your videocard manufacturer for an up-to-date driver, which should fix this issue. Turning Full Screen Mode OFF (which you can do from the Options Menu in the game) fixes this problem. (B): Game crashes when the user tries to build a castle This happens on PCs where the video card drivers supplied with Direct X 3 are not compatible with your videocard. Contact your videocard manufacturer for an up-to-date driver, which should fix this issue. Turning Full Screen Mode OFF (which you can do from the Options Menu in the game) fixes this problem. (C): No sound plays at all This problem arises where your soundcard driver is not compatible with Direct Sound. Please contact your soundcard manufacturer for an up-to-date (* Also refer to point (E) of this readme file) (D): Sound plays but there is a constant clicking noise in the background This is a problem experienced by a very few users; it appears to happen on some Sound Blaster clones where older soundcard drivers are in use. Replacing the drivers used with up-to-date ones fixes this issue. Your soundcard manufacturer should be able to supply you with up-to-date drivers for your card. (* Also refer to point (E) of this readme file) (E):I am having sound problems when trying to run Lords 2 Impressions Software has found that, due to an error in our internal production process, we shipped a number of defective DirectX version 3 files with the initial shipment of Lords of the Realm II. Although we cannot confirm if any of our customers have been affected by our mistake, correcting these errors may fix problems some people have experienced running Lords II under Windows 95. Specifically, it appears that we shipped defective copies of the followingDX3 files: D3DRGBF.DLL SBAWE.VXD VB102F.COM ATI3D.DLL D3D.UC SUPERVGA.DRV If you are having problems running DirectX version 3 applications after installing Lords II, we recommend that you re-install Direct X version 3from a correct copy of DirectX version 3, such as can be obtained from our web site. If for example you find that after installing Lords II under Windows 95 you hear no sound during game play and especially if other DirectX version 3 games lose their sound, we recommend that you re-install DirectX version 3 from a source other than your Lords II CD. You can obtain a correct copy of DirectX version 3 from http://www.sierra.com/Archive/Demos The name of the file is DXEXTRACT.EXE 3. After installing Lords 2, game won't run and says it needs "Dplay.dll" This message comes up if you have NOT in fact installed the new version of Direct X that Lords 2 uses; the installation interface for Direct X in this circumstance is easily mis-understood; a panel will appear during the installation process, saying that the Setup program has found a previous version of Direct X. The program asks if you want to install the new version needed by Lords 2 and allows you to press either "OK" or "Re-Install." Normally, pressing "OK" moves you forward in an installation, and so some users are naturally hitting "OK" - although in fact this does NOT install the new version of Direct X. SOLUTION: Reinstall Direct X, using the "Install Direct X" icon in your Sierra directory. Make sure you hit the "Reinstall DirectX" Button. 4. I am having problems when Playing Lords 2 In DOS. The following four bugs have all been fixed in this Patch (V1.03) In the "Play Now" Campaign, every other map seems to be missed out. The battles crash sometimes when playing with Music OFF The map of Europe crashes with some settings from the Custom Game screen The arrow buttons don't accelerate, for example when I'm trying to buy or sell something ------------------------------------------------------------------------------ IV. HARDWARE MANUFACTURERS We have included a list on how to contact specific hardware manufacturers. Please have as much information about your computer ready before calling any of these numbers. ------------------------- SOUND CARD MANUFACTURERS: ------------------------- Advanced Gravis United States: (206) 881-6945 T/S (604) 431-7553 BBS Aztech United States: (800) 886-8879 T/S (510) 623-8933 BBS United Kingdom: 0191 5202598 TEL Cardinal United States: (717) 293-3124 T/S (717) 293-3074 BBS United Kingdom: 01522 542519 TEL Creative Labs United States: (408) 428-6622 T/S (408) 428-6660 BBS United Kingdom: 01734 344322 TEL 01734 320300 FAX Diamond United States: (408) 325-7100 T/S (408) 325-7175 BBS Logitech United States: (510) 795-8100 T/S (510) 795-0408 BBS Microsoft United States: (206) 637-7096 T/S (206) 936-4082 BBS (206) 936-6735 BBS United Kingdom: 01734 271000 TEL 01734 270002 FAX Orchid United Kingdom: 01256 4798898 TEL 01256 64222 FAX Reveal United States: (800) 473-8325 T/S (818) 713-8188 BBS United Kingdom: 0181 8457400 TEL 0181 8457411 FAX Roland US United States: (213) 685-5141 T/S Turtle Beach United States: (717) 767-0200 T/S (717) 845-4835 BBS ----------------------- JOYSTICK MANUFACTURERS: ----------------------- Advanced Gravis United States: (604) 434-1807 T/S (604) 431-7553 BBS United Kingdom COMPUSERVE BBS CH Products United States: (619) 598-2518 T/S (619) 598-3224 BBS Kraft United States: (619) 724-7146 T/S Logitech United States: (510) 795-8100 T/S (510) 795-0408 BBS ThrustMaster United States: (503) 639-3200 T/S ------------------------- VIDEO CARD MANUFACTURERS: ------------------------- Advanced Integration Research United States: 408-428-0800 T/S 408-428-1735 BBS Advanced Micro Technology United States: 909-598-6120 T/S 909-594-5770 BBS Alpha Systems Lab United States: 800-576-4275 T/S Altech International United States: 800-882-8194 T/S 408-946-2227 BBS Artist Graphics Company United States: 800-627-8478 T/S 612-631-7664 BBS ATI Technologies United States: 905-882-2626 T/S 905-764-9404 BBS United Kingdom: 01753 631121 TEL 01753 631106 FAX Atlaz Intl., Limited United States: 516-239-1854 T/S Boca United States: 407-241-8088 T/S 407-241-1601 BBS Cache Computers, Inc. United States: 510-226-9922 T/S 510-226-7486 BBS Cardinal United States: 717-293-3124 T/S 717-293-3074 BBS Celerite Graphics, Inc. United States: 510-226-6390 T/S 510-226-7851 BBS Cirrus Logic United States: 408-435-8808 T/S 510-440-9080 BBS Colorgraphic Communication United States: 404-455-3921 T/S 404-452-8238 BBS Cornerstone Technology United States: 800-562-2552 x306 T/S 408-435-8943 BBS CSS Laboratories, Inc. United States: 800-966-2771 T/S 714-852-9231 BBS Diamond United States: 408-325-7100 T/S 408-325-7080 BBS (up to 2400bps) 408-325-7175 BBS (above 2400bps) Edge Technology, Inc. United States: 800-438-3343 T/S ELSA America, Inc. United States: 800-272-3572 T/S 415-588-6286 BBS Focus Information Systems, Inc. United States: 510-657-4586 T/S 510-657-9451 BBS Genoa United States: 408-432-8324 T/S 408-943-1231 BBS Headland (Video Seven) United States: 800-553-1850 T/S 415-656-0503 BBS Hercules Technology United States: 510-623-6050 T/S 510-623-7034 BBS (V32) 510-623-7449 BBS (v32b) Identity Systems Technology United States: 800-723-8324 T/S 214-705-7213 BBS IOcomm Intl., Corp. United States: 800-998-8919 T/S Liberty Electronics USA United States: 800-497-8324 T/S Matrox Electronics Systems Limited United States: 800-462-8769 T/S 514-685-6008 BBS United Kingdom: 01793 614002 TEL 01793 614336 FAX Metheus Corporation United States: 503-690-1550 T/S 503-690-1559 BBS MicroStep, Inc. United States: 818-336-8991 T/S 818-961-9992 BBS Mirage Computer Systems United States: 310-440-1460 T/S Miro United Kingdom: 01223 301102 TEL National Design, Inc. United States: 512-329-5055 T/S 512-329-6327 BBS Number Nine Computer Corporation United States: 617-674-0009 T/S 617-862-7502 BBS Nth Graphics United States: 800-624-7552 T/S 512-832-1964 BBS Oak Technology United States: 408-737-0888 T/S 408-524-9014 BBS Orchid United States: 510-683-0323 T/S 510-683-0327 BBS United Kingdom: 01256 4798898 TEL 01256 64222 FAX Paradise United States: 800-832-4778 T/S 415-968-1834 BBS Sigma Designs United States: 510-770-0100 T/S 510-770-0111 BBS SixGraph Computing, Limited 800-561-2892 T/S 514-336-4169 BBS STB United States: 214-234-8750 T/S 214-437-9615 BBS United Kingdom: 01344 874744 TEL 01344 874546 FAX SuperMac Technology, Inc. United States: 408-245-0646 T/S 408-773-4500 BBS Swan Technologies, Inc. United States: 800-468-7926 T/S 814-237-6143 BBS Trident United States: 415-691-9211 T/S 415-691-1016 BBS United Kingdom: 01273 670570 TEL 01273 670666 FAX Video Logic, Inc. United States: 617-494-0530 T/S 617-494-4960 BBS United Kingdom: 01923 260511 TEL 01923 268969 FAX Video Seven (Headland) United States: 800-553-1850 T/S 415-656-0503 BBS VidTech Microsystems, Inc. United States: 800-752-8033 T/S 612-780-3564 BBS Willow United States: 718-402-9500 T/S ------------------------------------------------------------------ V. ADDITIONAL SUPPORT Technical Support 24 Hour Automated Technical Support Line (206) 644-4343 Technical Support - United States Sierra On-Line Phone: (206) 644-4343 Technical Support Hours: 8:15 a.m. - 4:45 p.m. PST, P.O. Box 85006 Monday-Friday Bellevue, WA 98015-8506 FAX: (206) 644-8697 Technical Support - United Kingdom Sierra On-Line Limited Phone: (0118) 920-9111 2 Beacontree Plaza (Monday through Friday, 9:00AM - 4:00PM 5:00PM) Gillette Way Fax: (0118) 987-5603 Reading, Berkshire RG2 0BS United Kingdom Support Technique - France Parc Tertiaire de Meudon Phone: (01) 46-01-46-50 Immeuble "Le Newton" (7 jours sur 7 de 9h à 21h) 25 rue Jeanne Braconnier Fax: (01) 46-30-00-65 92366 Meudon La Forêt Cedex France Technical Support - Germany Sierra Coktel Deutschland Phone: (+49) 0 - 6103 - 99 40 40 Robert-Bosch-Str. 32 (Montag bis Freitag von 9 - 19h) D-63303 Dreieich Fax: (+49) 0 - 6103 - 99 40 35 Germany Mailbox (+49) 0 - 6103 - 99 40 41 Servicio Tecnico - Spain Coktel Educative Multimedia Tel: (34)-1-764-39-69 C/ Tomas Redondo, 1-1° F (lunes a viernes de 9h30 a 14h y de Edificio Luarca 18h30) 28033 Madrid Fax: (34)-1-381-08-39 Spain Technical Support - Italy Contact your local distributor or vendor ON-LINE SUPPORT CompuServe: GO SIERRA America Online: Keyword Sierra Internet USA: http://www.sierra.com Internet UK: http://www.sierra-online.co.uk Internet France: To Be Announced Internet Germany: To Be Announced Direct Sales Information U.S. Direct Sales Sierra Direct PHONE: 7100 W. Center Rd STE 301 Main: (800) 757-7707 Omaha NE 68106 Hours: 7AM to 11PM CST, Mon-Sat; 8AM to 9PM CST, Sundays Vente par correspondence - France Parc Tertiaire de Meudon Phone: (01) 46-01-48-53 Immeuble "Le Newton" (lundi au vendredi de 9h à 18h) 25 rue Jeanne Braconnier Fax: (01) 46-30-00-65 92366 Meudon La Forêt Cedex France On-Line Sales CompuServe: GO SI (CServe Mall) America Online: Keyword SIERRA INTERNET http://www.sierra.com SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT THE INFORMATION HEREIN WILL WORK WITH ANY OR ALL COMPUTER SYSTEMS. SIERRA DOES NOT ASSUME ANY LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, FOR THE USE OF THE INFORMATION HEREIN, INCLUDING ANY AND ALL DAMAGE TO OR LOST USE OF COMPUTER HARDWARE OR SOFTWARE PRODUCTS, LOSS OF WARRANTIES, OR LOST DATA BY THE CUSTUOMER OR ANY THIRD PARTY. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SIERRA, IT'S EMPLOYEES, DISTRIBUTORS, DEALER OR AGENTS SHALL CHANGE THE RESTRICTION OF LIABILITY OR CREATE ANY NEW WARRANTIES. IN NO CASE SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THE SIERRA SOFTWARE PRODUCT.